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In the context of our Customs Broker Integration software, transactions are broker instructions. The number of broker instructions per year determine the cloud pricing.

Broker instructions are electronic messages requesting the customs broker to submit a customs declaration. A single broker instruction generally results in the customs broker creating just one customs declaration. However, there may be circumstances (due to national customs regulations) where a broker must create more than one customs declaration per broker instruction.

If you opt to use an AEB partner broker, then your contract partner is AEB and we will invoice you for all customs declaration fees (in addition to the cloud and setup fees).

If, on the other hand, you opt to onboard your own broker onto the AEB software platform then you will continue the commercial relationship with that broker and they will invoice you directly for their services. In the case where you onboard your own broker, AEB will only charge for cloud and setup fees.

There are a variety of different mechanisms that could be used. Taxes may, for example, be handled via postponed VAT accounting. Similarly, duties might be paid via a duty deferment account. Our experts will discuss the options with you on an individual basis.